Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.3dmakerengineering.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect information about the individual 3D printing tools, calculators, and products you view, what search terms referred you to the Site, and how you interact with our content. We refer to this as “Device Information.”

We collect Device Information using:

  • Cookies: Data files placed on your device that include an anonymous unique identifier.
  • Log files: These track actions on the Site, collecting data including your IP address, browser type, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record how you navigate our 3D printing resources.

Additionally, when you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, and payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

2. How We Use Your Personal Information

We use the Order Information to:

  • Fulfill orders (processing payments, arranging shipping, and providing invoices).
  • Communicate with you regarding technical support or order updates.
  • Screen orders for potential risk or fraud.
  • Provide information or advertising relating to our 3D printing products and calibration tools, based on the preferences you have shared with us.

We use Device Information to:

  • Improve and optimize our Site (specifically analyzing how users interact with our calibration calculators).
  • Screen for potential risk and fraud (specifically via your IP address).
  • Assess the success of our marketing and educational campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us provide our services.

Finally, we may share your information to comply with applicable laws, respond to lawful requests for information, or otherwise protect our rights.

4. Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising here:

5. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

6. Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise this right, please contact us at the email below. We process your information to fulfill contracts (orders) or pursue the legitimate business interests listed above. Please note your information will be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Contact Us

For more information about our privacy practices, or if you have questions, please contact us by e-mail at support@3DMakerEngineering.com.